I've actually had this happen fairly recently for eight packages that I shipped one day. I've already opened a case with the USPS, though I doubt anything will come of it. There is also the possibility that the buyer has already found a replacement elsewhere. When I checked tracking, they never even scanned it into the system. I did not receive it. Same thing happened to me! You can also locate the tracking status for any USPS shipment at their website: USPS Track & Confirm If the status has not changed after the shipment has been delivered, it could be that the parcel entered the mail stream before its postmark date. Unfortunately I guess we'll never know the true whereabouts of the package, since the USPS doesn't have proof of delivery. Usually a scammer will open an INR a day or 2 after they get the item, or even the day it shows out for delivery. Odds are the package was delivered and they'll update the delivery status. I received my PIN number in the mail over the weekend and I was supposed to receive the debit card today. You received an item that wasn’t what you ordered and you requested a return through the order status page. I've had only 2 or 3 things "lost" in all these years and I refunded after approximately 3 weeks. Usps delivered but not received reddit Usps delivered but not received reddit I'll fill him in on my efforts to try and locate the package, and to let him know if it does finally arrive, to keep me informed. ... 2020; There’s always a ... if you are dealing with a USPS lost package or if you have received tracking information that says the package was delivered when it has not yet hit your doorstep or your mailbox you have a couple of options available. Your order status shows delivered but your Amazon order was not received. The other possibility is that the package was undeliverable - it didn't fit in the box, nobody was home and the carrier wasn't comfortable leaving it outside - whatever. Usps delivered but not received reddit. Write a “Etsy Package Was Not Delivered” note and keep it handy. In that case the package is sitting on a shelf at the post office, waiting for someone - who has no idea it's there - to pick it up. Those buyers ^^^ didn't open cases as would happen now. If your USPS missing package says delivered on the tracking status, but you have not received it, you can do the following: Request for a Refund: Since you have lost your package, you can file a … If it were me, I would phone the post office and find out if it's there, waiting to be picked up, before offering a refund. Note each possibility and how the customer can help (see below). If the Track status of your letter or parcel shows as Delivered, but the item has not been received, click here. The buyer is entitled to a full refund; the buyer decides whether they will settle for you shipping them a replacement (which at this point they probably doubt will arrive) or getting a full refund. (BTW, if a package fails to get scanned at delivery but it *was* delivered, logic tells me there's no way USPS can ever update it to "delivered" status, correct? This is my house and I have cameras. If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Learn how to find lost mail, file claims, and request refunds. If you have a rural carrier providing their own vehicle, then I guess hypothetically a small package could fall somewhere, but doubtful since packages are usually loaded in a particular order so the carrier can grab the right one when he gets to the box, without digging through a bunch of others. If that's the case the postmaster/supe, once he looks on his computer and sees that it indeed went out for delivery and then nothing else, can walk over and have a "chat" with the carrier that may shake some information loose. Say what you’re going to do: “I’ll contact your local post to see what they say.” 6. As soon as it shows delivered call ebay and have the case escalated and closed in your favor. In cases where a package says delivered but hasn’t reached the customer, more often than not, the item has been delivered to the neighboring house. There are several valid reasons why a buyer would want a refund instead of a replacement. Meet other eBay community members who share your passions. Most of the time, making a call to the delivery man will solve your problem. The overwhelming majority of my buyers are honest, so I certainly want to help out if there truly is a delivery problem and the buyer didn't receive the item. I posted my issue. Talk to your neighbors. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Thank you so much for the information and insights to the possibilities of what could have happened to the package. And being in a hurry he forgot to scan it or leave a slip - doubtful he'd forget both, but possible - I have a carrier that specializes in laziness and it's happened 3x in 4 years. Same issue with a package , marked as delivered, went in person to post office and they stated that address on the package was different. The carrier's scanner gets plugged in when he returns from his route and the data is uploaded to the system that night. You can find the phone # of the post office in question and call direct and ask to speak to a supervisor or the postmaster and give them the # and explain. Find information on our most convenient and affordable shipping and mailing services. Thanks again everyone for the advice. Thanks for your response. They obviously don’t want to do that, so the pressure is on USPS to deliver packages on time. Another couple buyers emailed me in confusion. This situation happened to me today. It was not attempted. Packaged marked delivered on Friday at 6pm, but I didn’t get anything! I don't think the buyer is trying to scam you; seems like they've given you plenty of time. This is 2nd package with this issue. 5. If your package shows as "Delivered" to the wrong destination, as well as "Archived", odds are that your package received a recycled tracking number. Since the original post in 2011 nothing has changed with the USPS. I sat watching my mailbox all day on Saturday for my $1400 Amazon order that was “out for delivery”. New comments cannot be posted and votes cannot be cast, More posts from the usps_complaints community. Not sure what to believe, called the seller and they state that it was sent to the correct address. lately (since late june 2020) my packages are not being delivered, they will say they arrive at local, then out for delivery, i get my normal junk mail and no packages. Press question mark to learn the rest of the keyboard shortcuts. USPS Priority Mail Package marked as delivered but buyer says not found I sold item for $70 shipped. If the buyer otherwise does not get the item by the last est. USPS Service Alerts have information for consumers, small businesses and business mailers about postal facility service disruptions caused by weather-related and other natural disasters or events.. Visit www.ready.gov or www.listo.gov to prepare for hurricanes and severe weather. Letter or usps delivered but not received reddit 2020 shows as delivered, I shipped, luckily that was... Give support, share information, and said thank you or left positive feedback and... 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