the driver was able to go back and retrieve the package and it will be here within the next few days . ... How can I prevent my packages from being stolen? Steps to follow when your package shows delivered, but you’ve not received it. Each district has a security department that handles stolen packages. After seeing your post looked for this option. I just know that all I was doing was expecting a replacement device, and I had no saying in the choice of the courier and the delivery mechanism. I … Explore packing services and supplies offered by FedEx online or at a store near you. Not sure if this belongs here, but I was supposed to get a delivery of a package in a secured building in Honolulu on the 17th but the package was either stolen or lost by FedEx. The driver stole the package (possible but not likely) 2.) They’re backed up. FedEx Truck Gets Stolen While Package is Being Delivered | BIG 100 | Doc Reno . FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen. I don't think it is widespread or anything, since most people obviously wouldn't be dumb enough to risk their job/freedom for a video game, but it's an extremely in-demand expensive item that is immediately obvious about what it is due to its size/packaging, and employee theft *is* extremely common in all industries. Porch pirates are stepping up their game and just going for the whole truck instead of a package here and a package there. I’d been constantly looking for it everywhere, every floor. 1; 2; First Prev 2 of 2 Go to page. FedEx is very fast regarding its services. Edit. With convenient and secure package pickup nationwide at FedEx Office, Walgreens and other locations, you won’t have to worry about packages being stolen from your porch. Fortunately, it was not tampered with. You can try to appeal the claim, but in my experience they’ll most likely deny it again. Generally, it does not take more than 5-7 business days to resolve a claim. I got home at 6:30pm and there was nothing there. So think about having all future packages be delivered to a local Fed Ex Office or Walgreens for you to be able to pick up with better hours or to have them held at the station where you can also get them. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. FedEx is claiming that I accepted and signed for a package. I was expecting a replacement pair of headphones from song worth $300 and while at work, i received the notification that it is delivered at 11:34am. She lives two blocks away. CYPRESS, Texas — Package thefts are at an all-time high in 2020 because most people are shopping online. A Texas man's surveillance camera catches someone allegedly taking a sweater for the man's son from the man's doorstep. - As many of you know, last year around this time I had a FedEx package that was left at my front door stolen. Man uses Facebook to find FedEx package allegedly stolen from doorstep. Also if your complex allows then have them sent there. Federal Express Canada Corporation (FedEx… It’s not a front porch that attracts porch pirates. Does FedEx replace a stolen package? FedEx - Suspected Driver Stole My Package. I had a problem earlier this year where a single FedEx Ground driver kept swapping packages with my neighbor several houses down the street. Other than verifying that they were delivered to the correct address, FedEx did their part and provided the service that they were paid to do. Ive seen packages: kicked, thrown off cat walks, punched (on purpose and accidentally), ive seen the belts that process the packages eat envelopes, smash glass packages, shred packages. Press question mark to learn the rest of the keyboard shortcuts. - Scan of FedEx ® US Airbill, FedEx Ship Manager ® printout, and/or FedEx Ground Pickup Record - Photos of package and damaged contents (if applicable) - Serial number(s) of damaged or lost merchandise - Proof-of-value documentation, such as: - Copy of original invoice from vendor/supplier - Copy of retail invoice/receipt FedEx drivers transport our important packages in record time, but even this job has secrets. This is much worse. You can also get tracking alerts, request a vacation hold and much more. Most of the time if a packages contents come out because the package breaks. It is times like these that shows what companies one can really trust. Sony, however, kept saying that we will make sure you dont lose this package and we will help you and in the end, up until this point, neither did any sort of help but making fun of me with these meaningless phone calls. FedEx Delivery Manager. Lots of problems with delayed deliveries and bogus attempts. Note that since it was a replacement, sony is the one who shipped the package. Jul 24, 2020 #51 FedEx has been the worst for me. Fedex ain't the only ones, almost all shipping companies have instances of theft, and considering the abnormal report of "lost" packages, it's logical to presume due to the nature of the product, it's being stolen. Jul 18, 2018 . Generally, it does not take more than 5-7 business days to resolve a claim. FedEx is so short handed during the shipping crush of the pandemic that they’ve been renting out vans from local rental car places just to deliver packages. PS Direct uses FedEx exclusively, and many of those consoles have also gone missing. More and more holiday shipping is conducted each year online. However, this lady took 13 days to let us know of the missing package and even FedEx is not confident that the item can be trace by the driver. Chances are your package was not stolen, but mis-delivered to someone on your street. Its absolutely ridiculous the cost and time they are taking. Taking the package … A far cry from USPS or UPS. I’m tempted to let this go to a claim based on the response the buyer got from his carrier. More than half of Americans say they know someone who's had a package stolen from outside their home, and 30% say they've experienced it themselves. As of January 2, the package is still not delivered. I live in the 4th floor of a very safe building, me and my roommate have ordered many expensive stuff from amazon and one time they were there for 4 days and nobody stole them. In a video that’s now posted on YouTube and circulating around Reddit, the Grinch in a brown uniform drops off a parcel at Alverson’s door and then soon returns to nab the FedEx package. I really don’t know what you do, but i guess, i am not worth any time since i am just a mediocre customer who bought a pair of headphones and trusted sony and fedex. I don’t know if it was stolen or delivered to a different address or lost or what. I had a problem earlier this year where a single FedEx Ground driver kept swapping packages with my neighbor several houses down the street. If not, then it hasn't been stolen. I had a package get delivered to a completely different city than the destination city about a month ago. By using our Services or clicking I agree, you agree to our use of cookies. Fed ex lost or stole my Xbox if no movement of ur package after four days you can contact the shipper for refund or replacement. I asked the leasing office for security camera footage but i was told they don’t have that area covered by cctv. After it didn't come on the 1st, I called FedEx. Mar 14, 2017 265 74 Warren, Ohio. Here's a look at what really goes on behind those deliveries. Minuteman. Fedex express is decent but ground and home are just temps & part timers who don't give a shit and you have more of a chance of getting your ps5 stolen. Messages 1,721. A Texas man's surveillance camera catches someone allegedly taking a sweater for the man's son from the man's doorstep. I did not. As i said, i immediately contacted both of them when this happened. FedEx Ground/Home though are all privately contracted drivers vs FedEx Express which is all corporate and employed directly by FedEx, so they're held to a different standard. For all the fedex workers who said this wasn't possible sorry to break it to you but it's happening. This wasn’t an expensive item, but what is my obligation here? With stolen packages, you’ll probably need to consider other options like your homeowner or renter’s insurance, or additional third-party insurance. Team Room. Call Fed Ex and have them investigate and do a driver follow up. 3.) Sony and fedex’s customer services have both told me they start investigation and give me a call. Such a situation can, no doubt, be very alarming, especially if the package is of a high-value item. A report from August Home Inc found nearly 11 million U.S. homeowners have had a package stolen within the past year. OverviewFind out how our claim process works. Porch Pirates will closely follow a delivery truck and take the merchandise as soon as the driver is out of sight. Stolen/Lost Package. You can track the status of your package online. 188 views . Adidas and Nike never require signatures which seems stupid to me. Where is my package? A user on Reddit shared such a horror story surrounding the recent "Zebra" Adidas Yeezy Boost 350 V2 restock, saying a FedEx driver merely pretended to deliver the shoes. FedEx Stolen Ammo, Brownells Terrible Customer Service. Man uses Facebook to find FedEx package allegedly stolen from doorstep. Once we deliver them we just aren't responsible for what happens then. 1. I'm surprised Adidas didn't require a signature as most of their shipments do. I will definitely always ask fedex to hold packages in a local office from now on, but I did not expect something like this to happen in the first place. People seem to be really frustrated at both fedex and sony (and google) with regard to similar incidents. Talked to them today and they said another package from Verizon was stolen yesterday from the same truck. I checked all the apartments that was possible to be mistaken as my address, and the front doors, there was nothing there. If there is an issue with a stolen package, contact FedEx at once. CASTLE PINES, Colo. -- Deputies pursued a stolen FedEx truck in Castle Pines on Friday afternoon, the Douglas County Sheriff's Office said. Even got hung up on by some (insert expletive). The manager was never even approached by a FedEx employee that day with my package. Dell sends through FEDEX and requires indirect signature. That happened to me a few weeks ago with a neighbor's package. K. kafka Member. And that if I dont hear back until wednesday, I should call sony, give them the case number, and inform them that fedex could not locate the package and ask for a replacement or refund. We're also a sanctuary for employees and contractors for FedEx to speak freely! If you never received a confirmation email, or the text claims the package is a gift from an anonymous sender, call UPS, FedEx, or USPS directly to see if you’re being had. FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen. The driver really did drop it off at the wrong location and someone took it of their porch.. I am really disappointed by both fedex and sony. There’s a unique feeling of violation associated with theft that does not exist if the package was simply lost or destroyed in transit. Enter your FedEx tracking number, track by reference, obtain proof of delivery, or TCN. I checked even all the neighboring apartment complexes, and the leasing office, and it was not there and nobody had seen any packages. This only works if the thief doesn't know to disconnect the tracking module though. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. The FedEx reddit page is inundated with complaints of stolen PS5's. All I know is that I put my trust in Sony, and whether they trusted FedEx or package insurance or anything else, “to us, it is delivered even if it is not actually delivered” is not a proper response. So unless it happened prior to FedEx receiving the package, someone along the way is opening the package, stealing the phone, and taping the package … InstructionsClaim filing instructions for FedEx Express, FedEx Ground, and FedEx Freight claims. The driver only knocks at the door and leaves the package. My address is 17046 and the neighbor's is 17045. I don’t want a refund as I really need that product for my work. Press question mark to learn the rest of the keyboard shortcuts. Platinum Supporting Member. If your tracking information shows that your package was delivered, but you can't find it: Within 48 hours of expected delivery. Packages containing more than 90 cellphones and an Apple Watch were taken from a FedEx … So, I’ll look forward to this being resolved and will keep updating here. Usually the packages are delivered, but when they open the package the box holding the phone has been opened and the phone removed. First check with your apartment office as they may have been delivered there, but should have been scanned that way. Two FedEx employees are accused of having stolen nearly $50,000 worth of shipped tech devices. The package was $60 for a 6lb box which is 3x more than USPS and UPS. Sony and FedEx were both helpful in the past. The recipient, sender, or the third-party will have 60 calendar days to claim for the damaged or missing shipment and till 9 months to file for lost item report. Tracking info: https://postimg.cc/fV5bms27 Also tracking number starts with 117067617###, New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. Now imagine that FedEx has had that much volume for the last eight months. Fedex gives tracking information to me with a delivery date of 11/16; 11/16 update shows the unit is a state away. 3. In summary, your package probably wasn’t stolen, but unfortunately there’s very little you can do about it. A new survey has found the theft of packages from doorsteps or porches is a bigger problem than many Canadians believe or even know about. 3 comments . Former FedEx Manager Pleads Guilty in Package Theft Scheme A former FedEx manager in Delaware is facing up to 15 years in prison after pleading guilty to … I was also expecting another fedex package from adidas, and again i received notification that it was delivered at 1:30pm. I, however, will keep my hopes up and try to provide fedex, sony, and/or local law enforcement if needed, with anything they might need from me to expedite the process. I called fedex and they said they escalated the case and i should expect a call. Well, the first problem is that I am not certain if they are stolen. Sorry, this post was deleted by the person who originally posted it. They should send you a replacement item, but expect some hoops especially if you want it sent to the same address from where it was stolen. If the shipper didn't require a signature and the packages were stolen from your house, then you can try calling the shipper and see if they will do anything. If the shipper (UPS or FedEx) has proof that the driver left the package at the house, usually in the form of the truck’s GPS, they won’t fund the claim. A place for discussion regarding anything FedEx. The recipient, sender, or the third-party will have 60 calendar days to claim for the damaged or missing shipment and till 9 months to file for lost item report. 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